FAQ

FAQ

FAQ

  • When was Mazda founded?

    It was founded on January 30, 1920.

  • Tell me about Mazda’s corporate governance.

  • Where can I obtain detailed information on individual models, such as the specifications and prices?

  • Where can I obtain information on parts and accessories?

  • I would like to purchase a particular Mazda model that is unavailable in my region

    We apologize for being unable to meet your request. Mazda carefully decides its model lineup for each market considering market needs and compatibility. Please make an inquiry to a distributor in your country/region (http://www.mazda.com/en/about/d-list/).

  • Where can I obtain information on the Mazda Museum?

  • What information can I obtain on this website?

    This is the Global Website of Mazda Motor Corporation, which provides brand stories, design and technology information as well as the company profile, IR and CSR information.

  • Where can I obtain detailed information on individual models, such as the specifications and prices?

  • I would like to purchase a particular Mazda model that is unavailable in my region

    We apologize for being unable to meet your request. Mazda carefully decides its model lineup for each market considering market needs and compatibility. Please make an inquiry to a distributor in your country/region (http://www.mazda.com/en/about/d-list/).

  • Where can I obtain recall information?

  • What information can I obtain on this website?

    This is the Global Website of Mazda Motor Corporation, which provides brand stories, design and technology information as well as the company profile, IR and CSR information.

  • Can I provide links to Mazda’s website?

    When providing links to this website, please use a link to the top page because the URLs to other pages are subject to change or deletion without notice.
    Mazda Motor Corporation declines any links from websites that are offensive to public order and morals.

  • Can I use images from Mazda’s website or catalogues?

    Unless otherwise specified, reproduction of images found on this website is not permitted due to copyright considerations.

Inquiries

For customers in the USA

Customer Assistance Center U.S.A
Phone Number : 1-800-222-5500
Availability : From Monday-Friday 5:00 a.m. - 6:00 p.m. Pacific time  /  Saturday 7:00 a.m. - 3:00 p.m. Pacific time
Mailing Address :  Mazda North American Operations P.O.BOX:19734 Irvine,CA 92623-9734 Attn,
E-mail address : MazdaCustomerAssistance@mazdausa.com
URL : http://www.mazdausa.com/MusaWeb/contactMazda.action?bhcp=1


For customers in Canada
Customer Assistance Center Canada
Phone Number : 1-800-263-4680
FAX Number : 905-787-7125
Availability : From Monday-Friday 08:30-16:30 Eastern Standard time
Mailing Address : Mazda Canada Inc. 55 Vogell Road Richmond Hill, ON L4B 3K5
E-mail address : mciep@mazda.ca


For customers in Mexico
Customer Assistance Center Mexico
Phone Number : 01-800-016-2932
Availability : From Monday-Friday 8:00-20:00 Saturday 8:00-18:00
Mailing Address : Guillermo Gonzalez Camarena NO.1500, Colonia Santa Fe, DF 01210 Mexico
E-mail address : Julio.ramirez@teletech.com


For other countries/regions, please find your local distributor from the link below and contact them directly.

Distributor list