Print Page


Corporate Social Responsibility

Mazda and the Global Society

With Our Customers

Protecting Customers' Personal Information

Drafting a Personal Information Protection Policy

Mazda has always taken great care in its handling of personal information received from customers. With the Personal Information Protection Law taking effect in Japan as of April 1, 2005, we drafted a Personal Information Protection Policy for Mazda, which we published on our website on March 9, 2005.

The Mazda Call Center is fielding inquiries regarding how we handle personal information, as well as requests for disclosure of personal information by concerned parties.

Personal Information Protection Policy

Our Company endeavors to adequately protect the Personal Data of our clients, trading partners, employees, etc. in accordance with the Act for Protection of Personal Data and the basic guidelines described below:

  1. Our Company shall establish Regulations on the Protection of Personal Data, and enforce all of our people that are related to any Personal Data to comply with them.
  2. Our Company shall place a presiding supervisor regarding the management of Personal Data, and provide educational and illuminating activities for our employees (directors, employees, part-timers, dispatched workers, etc.) and other related persons.
  3. Our Company acquires Personal Data through adequate means. On the occasion of collecting Personal Data, the Company will either inform the relevant persons of the purposes of use and our contacting address, or announce such information by well recognized methods such as websites.
  4. In our Company, Personal Data can be utilized only by those who have been authorized to manage such Data within the range of use which was disclosed to the parties concerned or publicly announced, and within the range which is necessary to manage it.
  5. Our Company shall take all necessary measures required by laws such as consents from the relevant parties in providing such Personal Data to a third party.
  6. If our Company needs to assign a third party in any business relating to Personal Data, we shall select an appropriate assignee for it, and take all necessary measures required by laws such as necessary and adequate supervisions.
  7. If we receive any claims for disclosures, corrections, suspensions, or eliminations of all or any part of the Personal Data retained by us, we shall react appropriately in accordance with laws after we examine whether such claim was issued by the relevant party.
  8. At our Company, we shall take reasonable security measures, and improve continuously such measures to prevent illegal access to, and losses, destructions, manipulations, and leakages of Personal Data.

Prev

Next


4/5

Font Size
S
M
L

Related information