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CSR Initiatives

Initiatives with Employees

Respect for Human Rights

Mazda regards respect for human rights as fundamental to its corporate activities, and is actively and sincerely committed to human rights protection activities.


Basic Approach

Mazda regards human rights as fundamental to its corporate activities. Mazda believes that a friendly, productive workplace in which employees respect the dignity and individuality of their coworkers is essential. Such a workplace harnesses the capabilities of its employees and is a source of great strength to the organization. With this in mind, Mazda adopted the Human Rights Declaration in November 2000. The declaration states that Mazda must never tolerate human rights violations of any kind, including discrimination and bullying on the basis of race, nationality, faith, gender, social status, family origin, age, physical disability or sexual orientation, and also states that Mazda is determined to eliminate human rights violations from business activities both inside and outside the company.

Human Rights Declaration(November 2000)

Mazda will strive to become the leading company in Japan for respecting human rights and for the ethical treatment of its employees


Rules / Guidelines

In order to increase employee awareness of Mazda's fundamental approach to respect for human rights, Mazda felt it was necessary to further clarify Company policies and standards for action among employees. Mazda established the Guidelines on Eliminating Sexual Harassment in 1999 and the Rules to Eliminate Human Rights Violations in 2000, prohibits any activity which may infringe on an employee's human rights, and created a list of rules and guidelines to ensure a good working environment.


Systems for Promoting Human Rights

The Human Rights Committee, comprising executive officers and division general managers, deliberates on human rights activities, and based on their decisions the Compliance Administration Department promotes human rights education activities and resolves issues throughout the Group. At Mazda, each division manager leads the division's activities as the human rights promotion officer, and human rights protection officers lead activities at each Mazda business location as well as at Group companies in Japan and overseas. Exchanges of opinions among Group companies take place on a regular basis. Serious human rights violations within the Group are reported to Mazda compliance officer or other senior executives, providing a framework that enables the implementation of Group-wide solutions.

Human Rights Promotion System
figure : Human Rights Promotion System

Human Rights Counseling by dedicated counselors

Mazda has set up a Human Rights Counseling Desk and a Female Employee Counseling Desk, which are 24-hour counseling desks for employees that provide advice on human rights topics and prompt counseling to victims of human rights violations, offering responses and solutions to human rights problems.

Mazda has set out regulations mandating strict confidentiality, guaranteeing immunity from reprisals, and ensuring that no disadvantage will accrue to employees who request consultations. Counseling is offered face-to-face, or via telephone or e-mail. The Counseling Desk works to respond to consultations within 24 hours, with the goal of rapidly improving the workplace environment for the affected employee.

The Counseling Desks are managed by the Compliance Administration Department, and responses are reported to the Human Rights Committee and used for purposes including formulating more effective company-wide policies and implementing educational activities.


Training and Educational Activities

To raise awareness of human rights, Mazda requires all employees to consider human rights issues by participating in training programs and educational activities.

The status of employees' human rights awareness is gauged based on the results of questions related to employee human rights created for an employee awareness survey taken once a year. These results are referred to during revisions of activities and measures aimed at improvement.

Human Rights Training

Mazda holds obligatory human rights training programs for employees when they are promoted in rank or position. The Company also holds event-based training such as human rights lectures for directors and senior managers.

President's Message During Human Rights Week

Through transmission of a message about human rights once a year by the Company's president, Mazda aims to cultivate an atmosphere of respect for human rights within the Company.

Other Human Rights Education Activities

  • Human Rights Meetings (four times a year for on-site workers, twice a year for workers in divisions indirectly connected with production)
  • Human Rights Cards (distributed to employees when they are hired), buses with human-rights-related promotions on the outside
  • Display of human rights panels (Tokyo Head Office, Mazda R&D Center Yokohama: twice a year)

Results of Initiatives

In March 2008, Mazda was awarded the Human Rights Merit Award by Japan's Ministry of Justice and the National Federation of Consultative Assemblies of Civil Liberties Commissioners—the first corporation in Japan to receive this award.


Activities at Group Companies in Japan and Overseas

Based on its "One Mazda" concept, Mazda is committed to promoting human rights activities in its group companies. Based on the Mazda Human Rights Declaration's basic principles and with reference to the Rules to Eliminate Human Rights Violations, the Guidelines on Eliminating Sexual Harassment, and other guidelines, Mazda maintains a set of rules and guidelines that take into account the conditions in each country where they are applied. Through these efforts, the Company strives to protect human rights at all companies throughout the Group.

There is also regular information exchange between human rights officers at Mazda(non-consolidated) and each Group company. Depending on the circumstances of the particular company, Mazda may also take steps such as providing training/education tools or dispatching instructors.

During FY2010, Mazda undertook various measures including introduction of e-learning programs at Group logistics companies, human rights training for administrative staff at dealers in Japan, and provision of materials for Human Rights Meetings held at Mazda Group companies around the world.


Collaborating with External Organizations and Contributing to Local Communities

Mazda actively collaborates with local governments, companies and other external organizations to implement human rights protection activities for local communities.

Major FY2010 initiatives

  • Holding and participating in events in Fuchu-cho, Hiroshima (location of the Mazda Head Office) and other parts of Hiroshima Prefecture, including the prefecture's "Human Festa" (festival)
  • Holding of lectures in Yamaguchi Prefecture, Shimane Prefecture and other parts of Japan

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